Frequently Asked Questions

Q: Can I add my own comments?  
A: Yes. INSPECTEXPRESS™ lets you add and save comments so they are available next time you use the program as well as adding items to some drop down boxes.  

Q: Does your home inspection software cover those things that are particularly unique to certain areas?  
A: No. The program is general in nature, but has many customizable features that let inspectors add their own comments.  

Q: Will the program run on my hand held computer?  
A:  Yes INSPECTEXPRESS™ mobile will run on a Windows CE handheld device. Requires a Pocket PC (PDA) with Win CE version 4 or 5 (2003 or later). The main program runs in the full version of Microsoft Word 97/2000/XP/2003 or later.   

Q: Does the program have a section for the summary?  
A: The program has a summary section that can be included as a section within the report, or printed as a separate document. Some inspectors prefer to have a summary that owners, agents and banks can quickly turn to and find the section or sections that have problems.  

Q: How do I get my report from the inspection into to the program?  
A: You have a number of options, so that you can produce either an on-site report or one delivered afterward via mail, delivery, email or by downloading the report from our website. If you use a pen-tablet or touch-screen computer (Fujitsu tablets or B series notebook, Casio Fiva or Panasonic Toughbook), you can input the data real-time as you encounter issues during the inspection. If you prefer not to carry your expensive computer around with you, INSPECTEXPRESS™ comes with worksheet templates that can be printed and used on-site. The inspector can check off appropriate responses on the worksheets, and then go to wherever the computer and printer have been set up to input the data into the computer and print out the report. Or, if delivery afterward via delivery, mail, email or web site  is preferred, the inspector can input the data from the worksheets at the office or turn them over to someone else, such as a secretary or transcriptionist, who can input the data and see to delivery.  

Additionally, two other methods have been used - the first being the inspector's use of a tape recorder on-site and then playing it back while writing the report. The other method involves two people on-site, the inspector and an assistant using hands-free FM intercoms. The inspector relays findings to the assistant, who is set up elsewhere in the home or in the vehicle, so the report is being compiled real time, without delay, leaving the inspector's hands unencumbered and not risking a dropped computer. For those inspectors who are mentoring someone new to the business, or have an apprentice working with them, this is an excellent way to train them in thoroughness and consistency. One senior inspector uses this method to monitor his apprentice's presentation to the clients, while he inputs the data at the computer - all the while, providing the junior inspector guidance via his earpiece as the inspection progresses. The reports are done and delivered on site.  

Whatever method you choose, the program is flexible enough to meet your needs.  

Q: What sections are covered in the report?  
A: The section below are all optional:  

1. General Information  
2. Summary  
3. Structural System  
4. Exterior  
5. Roof System  
6. Plumbing System  
7. Electrical System  
8. Heating System  
9. Air Conditioning System  
10. Interior  
11. Insulation & Ventilation  
12. Fireplaces and Solid Fuel Burning Appliances  
13. Appliances and Kitchen
14. Bathroom
15. Crawlspace* 
16. Attic*
17. Pools/Spa
18. Wells
19. Garage

*Note: Crawlspace and Attic forms can be used in place of Structure and Insulation &Ventilation

Q: What equipment do I need to create reports on site?  
A: A laptop computer or tablet PC, digital camera (if you want to include pictures), a good quality printer (capable of 360 dpi or better) and a cerlox binder are all that is required to complete reports at the inspection site. Many inspectors set up their laptop in the kitchen or a central location and complete the report there for immediate delivery. The report can also be done from a vehicle with the addition of a 12 Volt  DC to 120 Volt AC converter.  

Q: What materials are required?  
A: The materials below can be purchased at most office supply stores.  

1. Cerlox combs (binding hinge) 1/4" or 5/16"   
2. Inkjet glossy photo paper (heavy stock used as front report cover)   
3. High quality inkjet printer paper (satin coated bright white)  
4. White heavy stock (used as back of report cover)  
5. Envelopes large enough to accept binding as well as paper  
6. Low cost photo copy paper (used for worksheets)